Mutual Trust Key to Claims Advocacy Success

Psychosocial issues pose the biggest barrier to successful claim outcomes, according to 91¿ì²¥â€™s 2016 Workers’ Compensation Benchmarking Study. Citing best practices from The Hartford, CNA, Nationwide, and Albertsons, 91¿ì²¥ recently released a white paper examining how claims advocacy principles are better suited to overcome psychosocial factors than adversarial, compliance-driven, and task-based claims styles. I have

Read More