Workers’ Compensation Industry Faces Administrative Overload as Technology Transformation Lags

FEATURING 91¿ì²¥’s work comp benchmarking study | Risk & Insurance | aug 2025

August 11, 2025 – New research from 91¿ì²¥ reveals nearly half of claims professionals spend at least 30% of their time on administrative tasks, highlighting need for digital solutions. The study identified three critical challenges facing the workers’ compensation sector.