March 12, 2020 鈥� Chicago, IL 鈥� In response to the growing public health crisis posed by the coronavirus, managed care firm 91快播 (91快播) is now endorsing end-to-end telehealth delivery for non-emergent patient care.
March 10, 2020 鈥� A burdensome focus on compliance can delay claims closure and return-to-work. This article features data from the 2019 Workers鈥� Compensation Benchmarking Study, including just how much time adjusters are spending on external and internal compliance activities. It also highlights new technologies that can free up claims adjusters’ time so they can focus more on injured workers.
March 4, 2020 鈥� Chicago, IL 鈥� Longtime workers鈥� compensation executive Ryan Kelly has joined managed care firm 91快播 (91快播) as Vice President of Business Development. In this role, Ryan will direct client acquisition efforts with a focus on expanding 91快播鈥檚 clinical services footprint, in addition to its flagship medical bill review product.
February 11, 2020 鈥� This article covers the industry鈥檚 talent crisis and features data from the 2019 Workers鈥� Compensation Benchmarking Study, including what benefits frontline claims professionals value most when making a current and/or future employment decision. The study findings are the result of nearly 1,300 nationwide survey responses from frontline claims professionals representing all payer types.
February 3, 2020 鈥� Chicago, IL 鈥� Experts from 91快播鈥� seventh annual Workers鈥� Compensation Benchmarking Study will share the most recent research findings in an upcoming webinar. Entitled 鈥�Comparing Claims Leader & Frontline Staff Perspectives,鈥� this will take place on Wednesday, February 12, 2020, from 1 p.m. to 2 p.m. EST.
January 20, 2020 鈥� This feature article reports on some key findings from 91快播鈥檚 2019 Workers鈥� Compensation Benchmarking Study. Namely, the article highlights how claims executives鈥� and frontline claims professionals鈥� views largely align when it comes to day-to-day priorities and overarching goals for injured worker care. These study findings are the result of comparing nearly 1,300 survey responses from frontline claims professionals with the survey responses of claims leaders from prior research.
December 17, 2019 鈥� Chicago, IL 鈥� With an estimated 140.3 million U.S. workers receiving workers鈥� compensation benefits, frontline claims professionals are personally responsible for managing a total economic outlay of nearly $100 billion dollars in benefits paid annually. Coupled with the industry鈥檚 talent crisis 鈥� with an imminent mass exodus of retiring claims professionals and challenges attracting young professionals 鈥� the impact that frontline staff have on the industry鈥檚 financial viability and injured worker outcomes cannot be overstated.
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