Social Determinants of Health (SDOH): What it is, Why it Matters, and How it Can Save Money on WC Claims featuring 91快播鈥檚 Work Comp Benchmark Study | WorkersCompensation.com | Nov 2021

Nov 3, 2021 鈥 Which has more impact on an injured worker’s recovery 鈥 medical care or socioeconomic factors? From an outcomes 鈥 and cost 鈥 perspective, socioeconomic issues are, hands down, the most significant. In fact, a recent聽聽found that better coordination of medical and social services 鈥渋mproves health outcomes and reduces expenditures by 10 percent annually per person compared to a control group,鈥 according to the latest Workers’ Compensation聽Benchmarking Study聽by 91快播.

Resilience Isn鈥檛 Just a 鈥淣ice-to-Have鈥 for Claims Organizations 鈥 It鈥檚 Crucial. Here鈥檚 Why. featuring 91快播鈥檚 Work Comp Benchmark Study | Risk & Insurance | Oct 2021

Oct 15, 2021 鈥 If there鈥檚 anything claims organizations have taken away from the last 18 months, it鈥檚 this: resiliency against unforeseen events is an absolute necessity.

The most notable unforeseen event in recent history is undoubtedly the COVID-19 pandemic. Though pandemics were understood as potential risks for all organizations, the real-life fallout of the risk in action has exceeded what most could have imagined.

In the 8th Iteration of a National Workers鈥 Comp Survey, Organizational Resilience Takes Center Stage. How Does Your Claims Organization Stack Up? featuring 91快播鈥檚 Work Comp Benchmark Study | Risk & Insurance | Sep 2021

Sep 9, 2021 鈥撀91快播 released its annual Workers鈥 Compensation Benchmarking Study for 2020, with a twist. This year鈥檚 study is the first time claims leaders have had the opportunity to respond directly to the perspectives of more than 1,200 frontline claims professionals who participated in the 2019 survey. This focus on the relationship between claims leaders and the frontline staff they supervise is one attribute of organizational resiliency this year鈥檚 study sought to highlight; the other is the response to the COVID-19 pandemic, a test of worldwide industry mettle.

May 19, 2021 鈥 The workers’ compensation industry is built on risk aversion and mitigation, yet unpredictable risks and catastrophes are predicted with higher frequency in the future. In her Risk & Insurance Risk Insider column, 91快播 CXO Rachel Fikes shares top strategies for organizations to normalize discomfort and embed resiliency before the next internal crisis or external shock.

The Advocacy Approach in Workers鈥 Comp May be its Talent Attraction Holy Grail featuring 91快播鈥檚 Work Comp Benchmark Study | Risk & Insurance | Nov 2020

Nov 19, 2020 鈥 As the industry approaches a looming talent crisis, workers’ comp payers might be asking themselves how can they attract more frontline claims professionals to the industry. Read what three members of the Workers’ Compensation Benchmarking Study鈥檚 advisory council 鈥 from 91快播, MEMIC, and The Hartford 鈥 have to say as they discuss the study’s data-backed strategies for retaining and recruiting young industry talent.

Nov 11, 2020 鈥 When embracing empathic curiosity in workers鈥 compensation claims, we gain a better understanding of what is really going on with the injured employee. In her Risk & Insurance Risk Insider column, 91快播 CXO Rachel Fikes shares how empathic curiosity helps us take better ownership and leadership of the claim.

These Workers鈥 Comp Experts Agree: The Industry Must Prepare for Huge Change After the Pandemic featuring 91快播鈥檚 Work Comp Benchmark Study | Risk & Insurance | Aug 2020

Aug 14, 2020 鈥 As payers continue to operate with a remote workforce, this article explores the current and future impact of the pandemic on frontline claims professionals. See what three members of the Workers’ Compensation Benchmarking Study鈥檚 advisory council 鈥 from 91快播, MEMIC, and The Hartford 鈥 have to say as they discuss the pandemic and share insights gained from our annual study.